Shipping Policy

PROCESSING TIME: Processing time is the amount of time it takes before your order is shipped.

MADE TO ORDER OUTFITS: Made to order outfits are made for you after you place an order, you can choose aspects of the design that you would like to change. For example: specific sizing, add lining, trims, materials, and even request a specific style. Made to order have a processing time of 2-4 weeks to prepare. Processing times are generally met, but unforeseen delays can occur. You will receive an email once your order has shipped.

READY TO SHIP OUTFITS (WILL SAY READY TO SHIP IN THE TITLE AND UNDER THE SIZE OPTIONS): Please allow 2-5 business days processing time. You will receive an email when your order has shipped.

TRACKING: Tracking numbers are sent out via email you used to placed your order.

LOST OR STOLEN PACKAGES: Nafissa Exoticwear is not responsible for lost or stolen packages. If your package is missing please contact the shipping provider selected and file a claim.

Track your USPS order:
https://www.usps.com/manage

File/open a USPS claim:
https://www.usps.com/help/claims.htm

Track UPS order:
https://www.ups.com/track

File UPS claim:
https://www.ups.com/us/en/help-center/claims-support.page

Track FEDEX order
https://www.fedex.com

File FEDEX claim:
Log in to your FedEx account or call customer service at 1 800.GoFedEx

SHIPPING COSTS/ DELIVERY TIME:

Priority mail typically takes between 2-3 business days (Cost $10.00)

Express shipping typically takes 1-2 business days depending on area (Cost $40.00)

FREE SHIPPING

Free priority shipping on orders $ 200.00 and up within the US only.

Fast shipping on any available items exclude custom items.

CAN I PICK UP MY ORDER?

Yes! you can, we're located in Ft.Myers FL.